ADDNET Technology Ltd (?ADDNET, we, our, or us respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our websites, products, platforms, and services, including Learn Africa and any related applications or systems (collectively, the ?Services?).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Who We Are
ADDNET Technology Ltd is a registered company in the Republic of Ghana.
We own and operate multiple digital platforms, including the Learn Africa eLearning platform.
Instructors, teachers, and content creators who partner with us operate under separate contractual agreements, which may contain additional privacy and confidentiality obligations.
2. Scope
This Privacy Policy applies to:
Visitors to our websites.
Registered users of our platforms and services.
Instructors and other partners engaging with our Services.
Any person whose personal data we process in connection with our business activities.
Separate product-specific privacy notices may be issued for individual platforms or for users in countries with specific privacy laws.
International privacy principles when serving users outside Ghana, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and equivalent laws in other jurisdictions where applicable.
If a local law conflicts with this Policy, the local law will prevail for users in that country.
4. Information We Collect
We may collect the following categories of data:
A. Information You Provide Directly
Name, email address, phone number, and physical address.
Profile information such as qualifications (for instructors).
Content submissions, messages, or feedback.
B. Information Collected Automatically
Device type, browser type, and operating system.
IP address and geolocation (where legally permissible).
Usage statistics and interaction data from our platforms.
Cookies and similar tracking technologies (see Section 9).
C. Information from Third Parties
Payment processors, analytics providers, or social media integrations.
Publicly available sources or marketing partners.
5. How We Use Your Information
We use your personal data for:
Delivering and improving our Services.
Processing payments and managing subscriptions.
Verifying identity and preventing fraud.
Providing customer support.
Sending administrative communications, updates, and marketing (where permitted).
Complying with legal and regulatory requirements.
6. Sharing Your Information
We may share your data with:
Service providers who assist in operations (hosting, payments, analytics).
Instructors and content creators on Learn Africa, to the extent necessary for delivering courses.
Regulatory bodies when required by law.
Affiliates and subsidiaries of ADDNET for operational purposes.
Business partners in joint projects or co-branded services.
We do not sell your personal data to third parties.
7. Data Transfers Across Borders
Data may be stored and processed in Ghana or other countries where we operate.
If we transfer data outside Ghana, we ensure appropriate safeguards in compliance with Ghana?s Data Protection Act and relevant international standards.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy.
When retention is no longer required, we securely delete or anonymize the data.
9. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Maintain platform functionality.
Analyze traffic and user behavior.
Personalize your experience.
You can manage or disable cookies through your browser settings, but this may affect functionality.
10. Your Rights
Under Ghana?s Data Protection Act and other applicable laws, you may have the right to:
Request access to your personal data.
Request corrections or updates to your data.
Request deletion of your data.
Object to certain processing activities.
Withdraw consent where processing is based on consent.
Requests can be made via privacy@addnett.com.
11. Security Measures
We implement technical, organizational, and administrative security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These include:
Encryption of sensitive data in transit and at rest.
Restricted access controls.
Regular security audits and vulnerability testing.
12. Third-Party Links & Services
Our platforms may contain links to third-party websites or services. We are not responsible for the privacy practices of such third parties.
13. Product-Specific Privacy Terms
Some ADDNET products, such as Learn Africa or our ERP Suite, may have their own Privacy Policies tailored to the features and requirements of that product. These product-specific policies will override this general policy where applicable.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on our website with the ?Last Updated? date. Continued use of our Services after changes constitutes acceptance of the updated policy.